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Roaming Business Expert - Tietoevry Create (m/f/d)

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Sofia, Bulgaria

  1. Full-time
  2. Technical and Functional Expertise
  3. Hybrid
  4. Tietoevry Create
Job Description

MentorMate, part of Tietoevry Create, is inviting a talented professional to join our growing team as a Roaming Business Expert for our respectful client BICS.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching across the globe!

  • Let your expertise shape the future of global communications;

  • Drive impactful commercial solutions influencing billions of users;

  • Join our decade-long partnership with BICS and be confident in your future and long-term perspectives.

Areas of Responsibility

  • Represent BICS in all IOT negotiations, ensuring alignment with strategic and financial objectives.

  • Lead contract negotiations, ensure GSMA compliance, and manage contract lifecycles.

  • Reconcile financial data, validate settlements, and support monthly/quarterly closings.

  • Analyse roaming traffic, cost trends, and partner performance to identify opportunities.

  • Collaborate with internal teams and external partners, providing regular progress reports.

  • Monitor industry trends and ensure compliance with regulations and internal policies.

Qualifications

  • Bachelor’s or Master’s degree in Business, Economics, Telecommunications, or a related field.

  • 3–7 years of experience in roaming, wholesale, or telecom commercial roles.

  • Proven track record in IOT negotiations or managing roaming partnerships.

  • Fluency in English (both written and spoken).

Will Be an Advantage

  • Additional languages.

  • Strong presentation skills.

  • Familiarity with GSMA tools (RAEX, TADIG), TAP/RAP billing, and roaming KPIs.

Personal Skills

  • Growth Mindset: Eager to learn, adapt, and continuously improve negotiation strategies and outcomes.

  • Can-Do Attitude: Proactive, solution-oriented, and resilient in the face of challenges.

  • Accountability: Takes ownership of deliverables and follows through on commitments.

  • Collaborative Spirit: Easy to work with, respectful, and able to build trust across cultures and teams.

  • Professionalism: Maintains a high standard of integrity, discretion, and customer focus in all interactions.

 


Additional Information

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

Company description

Tietoevry is a leading software and digital engineering services company with global market reach and capabilities. We provide customers across different industries with mission-critical solutions through our specialized software businesses Tietoevry Care, Tietoevry Banking and Tietoevry Industry, as well as our digital engineering business Tietoevry Create.*

Our 16 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with the latest technology.*

  • Tietoevry Tech Services is excluded due to the divestment signed in March 2025. The transaction is expected to close during Q3 2025

Our hiring process

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