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Regulatory Officer (Telecom) - Tietoevry Create (m/f/d)

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Sofia, Bulgaria

  1. Full-time
  2. Technical and Functional Expertise
  3. Hybrid
  4. Tietoevry Create
Job Description

We are seeking an experienced and self-motivated Regulatory Officer (Telecom) to join our global legal and regulatory team. This pivotal individual contributor role will allow you to independently manage complex regulatory matters, with an initial priority on the Latin-American (LATAM) region while supporting broader international initiatives.

You will act as a key subject matter expert on telecoms and cloud communications regulation (particularly numbering and VoIP services). This is a unique opportunity for a regulatory professional who thrives in dynamic environments, enjoys navigating uncharted regulatory territories, and is eager to shape market strategies in a rapidly evolving digital communications landscape.

 

When joining Tietoevry Create as a Regulatory Officer

  • You will monitor, interpret and advise on new and evolving telecoms legislation globally with LATAM priority, and assess its impact on the business
  • Proactively engage with regulators, government authorities and industry bodies to obtain licenses, resolve ambiguities and represent the company’s interests
  • Act independently in countries or regulatory frameworks with little or no precedent, providing practical, commercially sound advice
  • Support and guide cross-functional teams (e.g. product, sales, carrier relations) by providing practical regulatory input to help shape market entry strategies and ensure operational compliance
  • Manage regulatory applications, licenses, reporting obligations and related processes, often coordinating with local counsel or consultants
  • Identify regulatory risks and propose mitigation strategies in close collaboration with internal stakeholders
  • Contribute to commercial and supplier agreements, particularly those relating to compliance, regulatory undertakings and numbering
  • Develop internal policies, templates and playbooks to scale compliance practices across jurisdictions
  • Support the business in expanding to new territories beyond LATAM as required

 

Who we are looking for

  • You have at least 5 years of experience in telecoms regulation, ideally gained in-house or with a reputable law firm or consultancy
  • Proven expertise in cloud communications and numbering regulation, including VoIP and global SIP services
  • Demonstrated ability to act with autonomy and strategic foresight, even in the absence of clear legal frameworks
  • Experience of liaising directly with telecoms regulators and managing complex licensing processes
  • Fluency in English
  • Exceptional written communication skills, capable of delivering concise, clear and well-structured written guidance tailored to the audience, whether internal business teams, external counsel or regulators
  • Can distil and explain complex regulatory issues in plain, accessible language
  • LATAM regulatory experience preferred; global exposure advantageous
  • Strong interpersonal and communication skills and the ability to influence internal and external stakeholders
  • A collaborative mindset and a willingness to share knowledge
  • Unafraid to take the initiative, challenge existing practices and take ownership of outcomes from start to finish
  • Legal degree or equivalent qualification required

 

We also believe you have

  • Fluency in Spanish (preferable); additional languages are a plus

 

We offer

  • Autonomy: work independently and take ownership of impactful regulatory initiatives across global markets
  • Strategic impact: shape market entry strategies and influence regulatory landscapes in high-growth regions
  • Dynamic environment: thrive in a flat-structured, international organization that values initiative, curiosity, and collaborative problem solving
  • Be part of a highly skilled global regulatory function, working alongside diverse and talented colleagues.

 

We encourage regulatory professionals with a passion for both strategic thinking and hands-on execution to apply. If you’re passionate about driving change, solving complex legal problems and collaborating with a motivated team, this is the role for you.

 

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Additional Information

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

Company description

Tietoevry is a leading software and digital engineering services company with global market reach and capabilities. We provide customers across different industries with mission-critical solutions through our specialized software businesses Tietoevry Care, Tietoevry Banking and Tietoevry Industry, as well as our digital engineering business Tietoevry Create.*

Our 16 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with the latest technology.*

  • Tietoevry Tech Services is excluded due to the divestment signed in March 2025. The transaction is expected to close during Q3 2025

Our hiring process

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