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Data Analyst & Strategic Project Lead - Tietoevry Create (m/f/d)

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Sofia, Bulgaria

  1. Full-time
  2. Technical and Functional Expertise
  3. Hybrid
  4. Tietoevry Create
Job Description

MentorMate, part of Tietoevry Create, is inviting a talented professional to join our growing team as a Data Analyst & Strategic Project Lead for our respectful client BICS.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching across the globe!

  • Let your expertise shape the future of global communications;

  • Drive impactful commercial solutions influencing billions of users;

  • Join our decade-long partnership with BICS and be confident in your future and long-term perspectives.

 

About the Role

We are seeking a proactive and results-driven Data Analyst & Strategic Project Lead with 2-3 years of experience to join our team. This role will support data analytics, business case modeling, omnichannel pricing strategies, and coordination of special projects and  process harmonization initiatives. While experience in Telco or CPaaS is preferred, we welcome candidates from other industries. You will work closely with cross-functional teams, especially Finance, to help optimize asset monetization and contribute to organizational transformation. Good project management skills, coordination and communication skills are key for this role.

 

Key Responsibilities

  • Data Analytics: Deliver qualitative and quantitative analysis across business platforms, generating actionable insights and formulating strategic recommendations
  • Business Case Modeling: Assist in business case modeling, including creating, completing, and following up on financial models in collaboration with Finance to track asset monetization and performance
  • Omnichannel Pricing: Coordinate omnichannel pricing activities, ensuring consistency and alignment across platforms
  • Special Projects & Process harmonization initiatives: Coordinate special projects ensuring timely execution and alignment with organizational goals
  • Process Mapping & Harmonization: Support process mapping and process harmonization efforts to drive operational efficiency and standardization across teams
  • Cross-functional Collaboration: Work with key stakeholders (Across Operations, Finance, Marketing, Product) to understand business needs and provide data-driven insights
  • Reporting & Documentation: Create and maintain reports, dashboards, and documentation to support strategic initiatives and ongoing analysis
  • Ad-hoc Analysis: Provide support for ad-hoc analytical requests as required

 

Skills and Competencies

  • Analytical: Strong ability to deliver qualitative and quantitative analysis, synthesize findings, and provide clear, actionable recommendations
  • Presentation: Ability to deliver simple and impactful presentations to stakeholders
  • Project & Program Management: Experience in project and program management, defining and tracking program roadmaps to ensure timely execution
  • Process Mapping & Harmonization: Proficient in process mapping and process harmonization, driving operational improvements across functions
  • Finance Acumen: Strong finance acumen is a must, with the ability to interpret financial data, work on business case models, and align financial goals with business objectives
  • People: Ability to moderate workshops, build network and trust relationships with stakeholders, and communicate effectively across teams
  • Affinity for GenAI & Automation: A strong interest in and experience with Generative AI tools and automation technologies to drive business efficiency and innovation

 

Qualifications

  • 2-3 years of experience in business analysis, data analysis in Consulting
  • Bachelor’s degree in Business, Finance, Data Science, Economics, or a related discipline
  • Strong finance acumen, with hands-on experience in business case modeling and financial analysis
  • Familiarity with GenAI tools and automation technologies
  • Strong analytical, communication, and project management skills
  • Proficiency in Microsoft Excel and data visualization tools (e.g., Power BI, Tableau)
  • Ability to manage multiple tasks and projects in a fast-paced environment
  • Strong attention to detail, with a focus on accuracy and consistency

 

Preferred Skills

  • Experience in Telco or CPaaS industries 
  • Familiarity with financial modeling, pricing strategies, and business transformation projects
  • Experience in process mapping and process harmonization
  • Experience managing or coordinating special projects or transformation initiatives
  • Proficiency with SQL or other data query languages

Additional Information

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

Company description

Tietoevry is a leading software and digital engineering services company with global market reach and capabilities. We provide customers across different industries with mission-critical solutions through our specialized software businesses Tietoevry Care, Tietoevry Banking and Tietoevry Industry, as well as our digital engineering business Tietoevry Create.*

Our 16 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with the latest technology.*

  • Tietoevry Tech Services is excluded due to the divestment signed in March 2025. The transaction is expected to close during Q3 2025

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