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CRM Consultant (D365) - Tietoevry Create (m/f/d)

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Vilnius, Lithuania

  1. Full-time
  2. Application and Product Development
  3. Hybrid
  4. Tietoevry Create
Job Description

As D365 CRM Consultant, you will collaborate with key individuals across the process, from customers to other consultants and core stakeholders to identify user requirements and ensure the design and realization of functional solutions are fit for purpose and aligning with customer business objectives.

 

You’ll then define project plans to guide customers through a successful implementation, navigating competing demands of concurrent projects and implementations to ensure milestones are met and customer expectations are achieved.

 

Responsibilities:

  • Analyze existing business processes and suggest recommendations for improvements;
  • Propose and design solutions using the Microsoft D365 (CRM) platform capabilities to solve the identified business requirements;
  • Participate in meetings with clients and prospects to understand and document their business requirements;
  • Customize and configure Microsoft D365 (CRM) based applications;
  • Define and create specifications for any custom code requirements;
  • Provide trainings for end-users.

 

Requirements: 

  • Higher education;
  • 2-4 years of experience in system design or information systems analysis;
  • Experience implementing Microsoft D365 (CRM) based solutions;
  • Understanding of CRM related processes and business value for having a CRM system;
  • Go-getter attitude and strong customer-centric approach to implementation work;
  • Confidence in managing multiple tasks and priorities.

Additional Information

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

Company description

Tietoevry is a leading software and digital engineering services company with global market reach and capabilities. We provide customers across different industries with mission-critical solutions through our specialized software businesses Tietoevry Care, Tietoevry Banking and Tietoevry Industry, as well as our digital engineering business Tietoevry Create.*

Our 16 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with the latest technology.*

  • Tietoevry Tech Services is excluded due to the divestment signed in March 2025. The transaction is expected to close during Q3 2025

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