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B2B Support Engineer - Tietoevry Create ( m/f/d)

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Dallas, United States

  1. Contract
  2. Consulting
  3. Remote
  4. Tietoevry Create
Job Description

Position: B2B Support Consultant

Location: Remote ( US)

Duration: 6 months

Note -  Only resources with valid work permit in US are encouraged to apply. 

Experience

Two (2) years with IBM Sterling B2Bi/PCM and Tidal TWA application experience required. Five (5) years' AIX, Linux Server, and SFTP Server experience and five (5) years' experience in Unix scripting and maintaining scheduled services.  Two (2) years customer service experience in claims management or insurance environment preferred.  Experience with enterprise class scheduling and file transfer software preferred.

Skills & Knowledge

  • 2 years' IBM Sterling B2Bi/PCM and Tidal TWA application experience preferred.
  • 5 years' UNIX/Linux administration/navigational knowledge
  • 5 years' SFTP and FTP server administration
  • 2 years' experience working out of a ticket queue with defined SLAs.
  • 2 years' experience with SQL queries in Oracle and MS SQL
  • Ability to maintain scheduled jobs in high data flow environment.
  • Knowledge of networking protocols, FTP, and SFTP
  • Knowledge of file encryption software
  • Ability to work effectively in a high change environment.
  • PC literate, including Microsoft Office products.
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment.
  • Ability to meet or exceed Performance Competencies

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

Company description

Tietoevry is a leading software and digital engineering services company with global market reach and capabilities. We provide customers across different industries with mission-critical solutions through our specialized software businesses Tietoevry Care, Tietoevry Banking and Tietoevry Industry, as well as our digital engineering business Tietoevry Create.*

Our 16 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with the latest technology.*

  • Tietoevry Tech Services is excluded due to the divestment signed in March 2025. The transaction is expected to close during Q3 2025

Our hiring process

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Please note: To ensure a smooth and efficient hiring experience for all, we do not accept CVs via email or "contact us" form. All applications must be submitted through our recruitment portal, where they are securely stored and professionally processed